Community Response Solutions for Opioid Settlement Funds

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To effectively monitor, evaluate, and continuously improve local opioid crisis response efforts, cities and counties should implement a coordinated strategy for the systematic collection, integration, and use of data. This article outlines key data domains, common data sources and analytical strategies that will support evidence-based decision-making and help to design more informed strategies for community opioid response.

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AI Field Notes Summarization: Buyers Guide

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Today, AI-powered field note summarization is transforming the way organizations capture, process, and act on frontline information. From community response to social services, leveraging unstructured notes into streamlined reports and insights saves time, aids in decision-making, and supports better client outcomes. This guide evaluates leading AI field notes summarization solutions, highlighting strengths, limitations, and use cases for various operational contexts.

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Evidence-Driven, Ethical Solutions for PII & PHI Data Management

security-8631857.jpgPrograms serving protected or vulnerable populations must ensure that sensitive personal information is handled with the highest level of care. Whether supporting youth, justice-involved individuals, families in crisis, pregnant women, or people receiving health and social services, protection of PII is a core ethical and safety issue. 

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Case Management Software is Falling Short— Today’s Human Services Agencies Need More

office-desk-6952919.jpg80% of the information collected in enterprise case management systems can’t be retrieved in a useful way. In addition, platforms lack capacity to manage some of the most useful information associated with case processes and outcomes. This leaves critical gaps in team learning, feedback, and real-time problem solving capability. Here are just a few of the most serious issues human services agencies encounter with leading case management platforms.

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