ARETGroup

We asked CIT Coalition members, including police officers, peers, health providers, and administrators, about the services they need right now to do the job. 65% noted that technology and training assessment services were among the highest priorities. Programs are looking for ways to better document, verify and report the work.

Crisis intervention training plays a pivotal role in equipping law enforcement officers and community responders with the necessary skills to effectively manage situations involving individuals experiencing mental and behavioral health crises. The 40-hour training, considered a best practice intervention, positively impacts participant knowledge, attitudes towards mental illness, self-efficacy in crisis response, de-escalation skills, decision-making and referral. As a result, CIT has been broadly adopted nationally, alongside a broad range of community response programs.

While programs manage records in various ways, we found that over 65% of statewide Virginia CIT coalition respondents ranked training assessment services among their highest priority technology needs today.  Systematic documentation and ongoing monitoring of training records, as well as ways to better capture field outcomes using assessments, are a pressing need for programs across sequential intercepts providing critical community response services. Compliant records management aids in demonstration of return on investment for crisis intervention and a coordinated behavioral health response. There are few solutions that offer compliance for records management for coordinated interagency or multi-systems programs.

How Does CITAssess Work?

CITAssess is designed to automate program assessment, collecting data linked to crisis intervention training impact. This tailored solution offers comprehensive training records for CIT and connects the programs to a broader data collection and management system including referrals, assessments, surveys and more . Here's how CITAssess works as past of ARETGroup Co-Responder:

Class-Based or Online Training Assessment. The program begins with a brief educational overview for trainees. Trainees access evidence-driven CIT pre-test assessment, which can be configured. During and after training modules, trainees can return to their training record to enter more assessments, feedback and complete assigned forms. After the training, a final post-test is completed. Administrators can log-in and monitor training progress. Programs will maintain a complete and retrievable record measuring various aspects of crisis intervention training programs, including participant knowledge, de-escalation skills, efficacy, and behavioral change using research-based and validated scales and items.

Beyond the classroom. CITASSESS allows the training team to continue data collection beyond the classroom. Trainees can access tailored surveys and assessments in the field. And, other collaborator data can be linked back to the platform.

Document, Verify & Report. CITAssess not only offers training documentation, in an auditable record, it provide relevant metrics and tools for reporting. Where needed, sites may opt to adopt a personalized website and display live statistics.

CITAssess Features:

• Configured Website: A customized training website for CIT and community response teams.
• Electronic Documentation: Review training completion, including searchable certification status.
• Validated Pre- and Post-Training Assessments: Brief, evidence-driven assessment given to trainees the the training, including satisfaction ratings.
• Surveys, Field Assessments and Referrals: Tailored surveys and assessments, added to expand capacity. 
• Data Export & Statistics Dashboard:  Easy data export and configurable dashboards provides metrics and tools for reporting.

 CITAssess Delivers on ROI with:

1. Objective Measurement: Maintain a complete and retrievable record.

2. Operational Efficiency. Saves administrative time and prevents lapses in training.

3. Sustainability: Onsite dashboards and metrics showcase the tangible benefits and cost-saving potential of programs.

4. Regulatory Compliance. Training records and documentation are essential defensive tools. Demonstrate compliance with federal and state mandates. Ensure better field outcomes.

  TRY ARETGroup CITASSESS AT YOUR NEXT TRAINING.