Programs serving protected or vulnerable populations must ensure that sensitive personal information is handled with the highest level of care. Whether supporting youth, justice-involved individuals, families in crisis, pregnant women, or people receiving health and social services, protection of PII is a core ethical and safety issue.
The integration of behavioral health clinicians and social service workers into community response roles has become a critical component of public safety innovation. While hiring the right treatment team is essential, also important—and often overlooked—are additional considerations for finding the right data and information systems needed to support the work.
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We asked CIT Coalition members, including police officers, peers, health providers, and administrators, about the services they need right now to do the job. 65% noted that technology and training assessment services were among the highest priorities. Programs are looking for ways to better document, verify and report the work they're doing.
Caption: AI Solutions Boost Public Safety Capacity to Record and Retrieve Information
Over the past two decades, justice, law enforcement, and behavioral health agencies have been expanding to include new community-based roles focused on coordinating referrals across justice intercepts with local agencies and supportive services.
