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The term “community response” refers to a system of coordinated support and services for both youth and adults aimed at preventing unnecessary incarceration, hospitalization, or entry into child welfare systems. These programs use evidence-based strategies to address public safety, justice reform, community behavioral health and social needs before they escalate into emergencies.
Caption: AI Solutions Boost Public Safety Capacity to Record and Retrieve Information
Over the past two decades, justice, law enforcement, and behavioral health agencies have been expanding to include new community-based roles focused on coordinating referrals across justice intercepts with local agencies and supportive services.
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To effectively monitor, evaluate, and continuously improve local opioid crisis response efforts, cities and counties should implement a coordinated strategy for the systematic collection, integration, and use of data. This article outlines key data domains, common data sources and analytical strategies that will support evidence-based decision-making and help to design more informed strategies for community opioid response.
80% of the information collected in enterprise case management systems can’t be retrieved in a useful way. In addition, platforms lack capacity to manage some of the most useful information associated with case processes and outcomes. This leaves critical gaps in team learning, feedback, and real-time problem solving capability. Here are just a few of the most serious issues human services agencies encounter with leading case management platforms.
