The Power of Data Configurability for Community Response
Why One-Size-Fits-All Doesn’t Work for Crisis Intervention Programs
No two communities are exactly alike.
AI Field Notes for Justice and Public Safety Community Response
Field observations recorded as contact notes provide the most predictive data for future calls for service, behavioral health crises, and public safety risks. Whether robustly collected at an initial contact or compiled across repeated interactions, field-contact notes offer critical details for harm reduction, de-escalation, diversion, referral, and case planning.
Demonstrating ROI in Law Enforcement Deflection Programs
In this article, we identify some of the factors impacting return on investment for local government adoption of evidence-based strategies in law enforcement de-escalation and deflection from incarceration and/or emergency hospitalization, where appropriate.
The Case for Community-Focused Case Management in Law Enforcement
Law enforcement agencies are increasingly on the front lines of behavioral health crises. Teams like co-responders, CIT units, and crisis intervention specialists are responsible for bridging the gaps between public safety and behavioral health in the community—but the complexity of their work often goes unsupported even with the right tools. This article will identify some of the core reasons we believe law enforcement agencies need to be equipped with case management solutions that are specialized for community response.