The Power of Data Configurability for Community Response

Why One-Size-Fits-All Doesn’t Work for Crisis Intervention Programs
No two communities are exactly alike.

Why One-Size-Fits-All Doesn’t Work for Crisis Intervention Programs
No two communities are exactly alike.
Adopting new technology can transform how human services, justice, and health agencies collaborate to engage communities and transform lives. Technology has evolved and most legacy data systems fall short of supporting today’s multi-disciplinary and interagency teams—limiting their ability to coordinate care.
80% of the information collected in enterprise case management systems can’t be retrieved in a useful way. In addition, platforms lack capacity to manage some of the most useful information associated with case processes and outcomes. This leaves critical gaps in team learning, feedback, and real-time problem solving capability. Here are just a few of the most serious issues human services agencies encounter with leading case management platforms.

In this article, we identify some of the factors impacting return on investment for local government adoption of evidence-based strategies in law enforcement de-escalation and deflection from incarceration and/or emergency hospitalization, where appropriate.