Caption: AI Solutions Boost Public Safety Capacity to Record and Retrieve Information
Over the past two decades, justice, law enforcement, and behavioral health agencies have been expanding to include new community-based roles focused on coordinating referrals across justice intercepts with local agencies and supportive services.
Law enforcement agencies are increasingly seeking evidence-based alternatives to costly incarceration and hospitalization outcomes. As part of this shift, many departments are turning to deflection programs to intervene earlier and connect individuals to supportive services.
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There is a significant gap in real-world evidence (RWE) supporting the effectiveness of many public sector and community-based programs. As a result, critical frontline initiatives often lag in building a data-driven evidence base. To fully realize the benefits of real-world evidence, agencies must prioritize end-to-end compliance and ethical data management.
Caption: A 2022 review of mental health-related calls for service (CFS) in a rural Virginia region, reveals a 10% increase in call volume over three years, with the sharpest growth (47.6%) in rural townships. The review highlights the need for comprehensive local data systems mapping, noting that over 30% of mental health crisis calls were not reported in call type search.
