Demonstrating ROI in Law Enforcement Deflection Programs

In this article, we identify some of the factors impacting return on investment for local government adoption of evidence-based strategies in law enforcement de-escalation and deflection from incarceration and/or emergency hospitalization, where appropriate.

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Changing the Front Line: Expanding Justice-Led Behavioral Health Services

Screenshot 2026-09-21 at 2.01.31 AM.png In addition to partnership with qualified clinical and behavioral health providers, justice and law enforcement agencies are now offering a number of recovery-oriented, supportive, and direct forensic behavioral health services that effectively change the face of front-line response. 

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Case Management Software is Falling Short— Today’s Human Services Agencies Need More

office-desk-6952919.jpg80% of the information collected in enterprise case management systems can’t be retrieved in a useful way. In addition, platforms lack capacity to manage some of the most useful information associated with case processes and outcomes. This leaves critical gaps in team learning, feedback, and real-time problem solving capability. Here are just a few of the most serious issues human services agencies encounter with leading case management platforms.

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What Is Community Response?

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The term “community response” refers to a system of coordinated support and services for both youth and adults aimed at preventing unnecessary incarceration, hospitalization, or entry into child welfare systems. These programs use evidence-based strategies to address public safety, justice reform, community behavioral health and social needs before they escalate into emergencies.

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