What Is Community Response?

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The term “community response” refers to a system of coordinated support and services for both youth and adults aimed at preventing unnecessary incarceration, hospitalization, or entry into child welfare systems. These programs use evidence-based strategies to address public safety, justice reform, community behavioral health and social needs before they escalate into emergencies.

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CITAssess: Crisis Intervention Training Assessment Software

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We asked CIT Coalition members, including police officers, peers, health providers, and administrators, about the services they need right now to do the job. 65% noted that technology and training assessment services were among the highest priorities. Programs are looking for ways to better document, verify and report the work they're doing.

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The Case for Community-Focused Case Management in Law Enforcement

Law enforcement agencies are increasingly on the front lines of behavioral health crises. Teams like co-responders, CIT units, and crisis intervention specialists are responsible for bridging the gaps between public safety and behavioral health in the community—but the complexity of their work often goes unsupported even with the right tools. This article will identify some of the core reasons we believe law enforcement agencies need to be equipped with case management solutions that are specialized for community response.

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