The Power of Data Configurability for Community Response

Why One-Size-Fits-All Doesn’t Work for Crisis Intervention Programs
No two communities are exactly alike.

Why One-Size-Fits-All Doesn’t Work for Crisis Intervention Programs
No two communities are exactly alike.

The integration of behavioral health clinicians and social service workers into community response roles has become a critical component of public safety innovation. While hiring the right treatment team is essential, also important—and often overlooked—are additional considerations for finding the right data and information systems needed to support the work.
One of the most persistent challenges facing data managers, data information officers, data stewards, and data risk or compliance officers is determining the right evidence-driven systems and strategies for collecting, managing, sharing and publishing sensitive subject information. And, doing so in a way that meets agency privacy and regulatory requirements is a chief priority. When tackling these issues, a privacy-first approach offers solutions with clear benefits for consumers and institutions.
Programs serving protected or vulnerable populations must ensure that sensitive personal information is handled with the highest level of care. Whether supporting youth, justice-involved individuals, families in crisis, pregnant women, or people receiving health and social services, protection of PII is a core ethical and safety issue.