Case Management Software is Falling Short— Today’s Human Services Agencies Need More

office-desk-6952919.jpg80% of the information collected in enterprise case management systems can’t be retrieved in a useful way. In addition, platforms lack capacity to manage some of the most useful information associated with case processes and outcomes. This leaves critical gaps in team learning, feedback, and real-time problem solving capability. Here are just a few of the most serious issues human services agencies encounter with leading case management platforms.

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AI Field Notes for Justice and Public Safety Community Response

Field observations recorded as contact notes provide the most predictive data for future calls for service, behavioral health crises, and public safety risks. Whether robustly collected at an initial contact or compiled across repeated interactions, field-contact notes offer critical details for harm reduction, de-escalation, diversion, referral, and case planning. 

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AI-Powered Privacy-First Data Management

   

One of the most persistent challenges facing data managers, data information officers, data stewards, and data risk or compliance officers is determining the right evidence-driven systems and strategies for collecting, managing, sharing and publishing sensitive subject information. And, doing so in a way that meets agency privacy and regulatory requirements is a chief priority. When tackling these issues, a privacy-first approach offers solutions with clear benefits for consumers and institutions.

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ARETGroup vs Others for Research Electronic Data Capture Solutions

Recently, a prospective client and industry influencer in community response referred to ARETGroup as a 'new school' REDCap for applied research settings. We thought that was a good comparison! So, now we thought it would be beneficial if we summarized how our products stack up against the others!

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