The Case for Community-Focused Case Management in Law Enforcement

Law enforcement agencies are increasingly on the front lines of behavioral health crises. Teams like co-responders, CIT units, and crisis intervention specialists are responsible for bridging the gaps between public safety and behavioral health in the community—but the complexity of their work often goes unsupported even with the right tools. This article will identify some of the core reasons we believe law enforcement agencies need to be equipped with case management solutions that are specialized for community response.

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What Interagency Human Services Teams Need to Look for in Technology Adoption

feedback-3653368 (2).jpg Adopting new technology can transform how human services, justice, and health agencies collaborate to engage communities and transform lives. Technology has evolved and most legacy data systems fall short of supporting today’s multi-disciplinary and interagency teams—limiting their ability to coordinate care.

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AI-Powered Insights for Public Safety

Caption: AI Solutions Boost Public Safety Capacity to Record and Retrieve Information

Over the past two decades, justice, law enforcement, and behavioral health agencies have been expanding to include new community-based roles focused on coordinating referrals across justice intercepts with local agencies and supportive services. 

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Improving your Local Community Response to Mental Health Crisis

Caption: A 2022 review of mental health-related calls for service (CFS) in a rural Virginia region, reveals a 10% increase in call volume over three years, with the sharpest growth (47.6%) in rural townships. The review highlights the need for comprehensive local data systems mapping, noting that over 30% of mental health crisis calls were not reported in call type search.

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