Case Management Software is Falling Short— Today’s Human Services Agencies Need More

- Reading time: 3 minutes

office-desk-6952919.jpg80% of the information collected in enterprise case management systems can’t be retrieved in a useful way. In addition, platforms lack capacity to manage some of the most useful information associated with case processes and outcomes. This leaves critical gaps in team learning, feedback, and real-time problem solving capability. Here are just a few of the most serious issues human services agencies encounter with leading case management platforms.

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What Interagency Human Services Teams Need to Look for in Technology Adoption

- Reading time: 4 minutes

feedback-3653368 (2).jpg Adopting new technology can transform how human services, justice, and health agencies collaborate to engage communities and transform lives. Technology has evolved and most legacy data systems fall short of supporting today’s multi-disciplinary and interagency teams—limiting their ability to coordinate care.

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