Caption: AI Solutions Boost Public Safety Capacity to Record and Retrieve Information
Over the past two decades, justice, law enforcement, and behavioral health agencies have been expanding to include new community-based roles focused on coordinating referrals across justice intercepts with local agencies and supportive services.
The integration of behavioral health clinicians and social service workers into community response roles has become a critical component of public safety innovation. While hiring the right treatment team is essential, also important—and often overlooked—are additional considerations for finding the right data and information systems needed to support the work.
80% of the information collected in enterprise case management systems can’t be retrieved in a useful way. In addition, platforms lack capacity to manage some of the most useful information associated with case processes and outcomes. This leaves critical gaps in team learning, feedback, and real-time problem solving capability. Here are just a few of the most serious issues human services agencies encounter with leading case management platforms.
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Rural health transformation requires modern digital infrastructure designed to reach America’s most vulnerable populations. Offline-capable electronic data capture offers a promising solution as an added layer of operational resiliency and interoperability. Can your data system can ensure connectivity to essential workflow elements when the internet is not connected?
