The integration of behavioral health clinicians and social service workers into community response roles has become a critical component of public safety innovation. While hiring the right treatment team is essential, also important—and often overlooked—are additional considerations for finding the right data and information systems needed to support the work.
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The term “community response” refers to a system of coordinated support and services for both youth and adults aimed at preventing unnecessary incarceration, hospitalization, or entry into child welfare systems. These programs use evidence-based strategies to address public safety, justice reform, community behavioral health and social needs before they escalate into emergencies.
Recently, we had an opportunity to learn more about a dynamic California-based program focused on youth advocacy, one deeply committed to empowering families as they navigate complex school and justice systems.
Tracking the law enforcement response to mental health crises using standardized data fields is crucial improve the hidden costs associated with crisis and in supporting transformative research and evaluation of the effectiveness of interventions. Robust methods for measuring and monitoring law enforcement response often involve a combination of data collected in response to 9-1-1 calls for service, specialized field-based performance tracking, and program evaluation. General industry guidance emphasizes the importance of maintaining clearly defined and standardized data collection protocol.
