AI Field Notes Summarization: Buyers Guide

- Reading time: 4 minutes

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Today, AI-powered field note summarization is transforming the way organizations capture, process, and act on frontline information. From community response to social services, leveraging unstructured notes into streamlined reports and insights saves time, aids in decision-making, and supports better client outcomes. This guide evaluates leading AI field notes summarization solutions, highlighting strengths, limitations, and use cases for various operational contexts.

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Evidence-Driven, Ethical Solutions for PII & PHI Data Management

- Reading time: 3 minutes

security-8631857.jpgPrograms serving protected or vulnerable populations must ensure that sensitive personal information is handled with the highest level of care. Whether supporting youth, justice-involved individuals, families in crisis, pregnant women, or people receiving health and social services, protection of PII is a core ethical and safety issue. 

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Case Management Software is Falling Short— Today’s Human Services Agencies Need More

- Reading time: 3 minutes

office-desk-6952919.jpg80% of the information collected in enterprise case management systems can’t be retrieved in a useful way. In addition, platforms lack capacity to manage some of the most useful information associated with case processes and outcomes. This leaves critical gaps in team learning, feedback, and real-time problem solving capability. Here are just a few of the most serious issues human services agencies encounter with leading case management platforms.

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Universal Human Services Data Systems Mergers Often Fail — Here's Why Targeted Interagency Data Sharing Works

- Reading time: 4 minutes

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When managing complex interagency collaborations, some pursue a vision of a universal data systems merger, a single platform that links law enforcement, justice, health, and human service data systems into one universal system. This model may appeal to those seeking to reduce or eliminate data entry and duplication, and to streamline communications. Yet, in practice, universal human services data systems integrations often fail to launch and fail to keep promises. Here’s why.

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